Company information

The content of this online store is provided, updated and managed by this company:

Petify Posters AB

Primusgatan 69

11267 Stockholm
Organisationsnummer: 5594 81-0979
E-mail address: info@petifyposters.se
The company is subject to F-tax.

Payment and prices

All prices are current and subject to change in the future. The individual and current total price of your order is showing at checkout plus 25% VAT.

To be able to order from us, customers must be at least 18 years old. According to Swedish law, we do not accept credit purchases to persons under the age of 18. As sellers, we reserve the right to refuse or modify a customer’s order in individual cases (for example, if the customer has provided incorrect personal data and/or has order remarks).

We offer the following payment methods:

• Klarna Checkout. For more information, visit the Klarna website: https://www.klarna.com/se/kundservice/

Terms of payment are also indicated at checkout under each payment option.

Have you traded against an invoice? Your invoice will be activated after placing your order and will be sent to the e-mail address provided when placing the order. You can also quickly and easily log in to your pages on Klarna.se to get information about your active invoice.

Information from Klarna:

Borrowing costs money!
If you cannot repay the debt on time, you risk a payment default. This may lead to difficulties in renting housing, signing contracts, and obtaining new loans. For support, contact budget and debt counseling in your municipality. Contact details are available at konsumentverket.se.

Deliveries and returns

We offer the following delivery methods:

• Free shipping
  We always offer free shipping. Delivery time is approximately 3-7 workdays to the nearest postal service point.

Please be extra careful when entering your delivery address, we are not responsible for lost shipments if the customer’s address is incorrect. If there is a delay in delivery, we will notify you by email. As a customer, you always have the right to cancel the purchase in case of delivery delays. We will do everything we can to fulfill your order. There may be occasions when it is impossible to fulfill the order, for example when our supplier or freight forwarder cannot fulfill their commitment to us. We reserve the right to waive any compensation to the customer for delivery delays.

All delivery conditions apply within Sweden. Please note that letters and parcels are held at your local service point for only 14 days after which they are returned to us. We will then treat the letter/parcel as an unclaimed parcel – see below.

Responsibility for the product passes to the customer upon receipt of the product. In cases where the customer chooses not to redeem the ordered shipment, the customer will be charged the cost of the corresponding freight (round trip), postal advance fee and handling fee. As a customer, you may therefore be liable for the return costs charged by the carrier. Take extra care to ensure that your notification details are correct.

Returns and right of withdrawal

As all of our products are personalized and custom-made for you, the right of withdrawal does not apply. This means that the purchase is binding and the right of withdrawal rule in the Distance and Off-Premises Contracts Act does not apply, see point “Goods that are custom-made according to the consumer’s wishes or that have a distinct personal touch”. Read more at: https://www.konsumentverket.se/for-foretag/konsumentratt-for-foretagare/lagen-om-distansavtal-och-avtal-utanfor-affarslokaler/

Refund policy

Because your order is 100% unique and tailored to you and your pet, we do not accept returns/refunds.

Complaint

The right of complaint covers goods that are faulty according to current consumer protection legislation. Customers who wish to claim an error in an ordered item must contact Petify Posters as soon as possible after the error has been discovered. Complaints made within two months from when you discovered the fault are always considered to have been submitted in time. You have a three-year right to complain about goods purchased on the site. Once the advertised item is approved, Petify Posters will compensate you in accordance with applicable consumer protection legislation. Petify Posters reserves the right to refuse a complaint if it turns out that the product is not faulty according to current consumer protection legislation. In the case of complaints, Petify Posters follows the guidelines from the General Complaints Board. www.arn.se. More information is available at www.konsumentverket.se.

If you have any problems with your order, let us know and we will help you. You can reach us at info@petifyposters.se

Inability to satisfy the customer

If Petify Posters feels that the company or its employees cannot satisfy a customer, due to any circumstances, Petify Posters has the right to refund the customer the money paid for a product without completing the delivery of the product.

You can cancel an order at any time until it has started production. However, you cannot cancel a purchase after your goods have been manufactured and delivered. If your product is damaged during delivery, we will of course replace it with a new one, please contact us as soon as possible at info@petifyposters.se.

Privacy policy

When you place an order or register as a customer on petifyposters.se / petifyposters.com, you agree to our terms of purchase and our privacy policy. By doing so, you agree that we may store and use your data in order to fulfill and provide the service that you as a customer can expect from us.

PERSONAL DATA CONTROLLER/TREATMENT RESPONSIBLE

petifyposters.se / petifyposters.com

PRIVACY, SECURITY AND PERSONAL DATA

In connection with your order, you agree that we store and use your personal data in order to deliver your order.

Petify Posters AB is responsible for how personal data is processed and is responsible for ensuring that the processing takes place in accordance with the General Data Protection Regulation (GDPR). We process the data you provide to us or that we collect through cookies in order to fulfill your order and fulfill our commitments to you as a customer.

Why do we collect personal data?

To become our customer or place an order, we need to collect personal data. Some examples of why we collect personal data are

• To enable you to complete an order.
• To enable us to provide support via e-mail.
• To deal with any damaged products.
• To enable us to send order confirmations.
• So that we can send an invoice when an order is placed.
• So that we can send newsletters to those who want them.
• To improve our services.

What personal data do we collect?

The data we store is to enable you to register and/or make purchases in our webshop. Personal data we store are:

• Customers: First name, Last name, E-mail, Address, Postal code, City, Country, Phone number.
• For orders: IP address, First name, Last name, Email, Address, Postcode, City, Country, Phone number.Personal data we & our payment partner save when you make a purchase.

We offer a payment solution via Klarna. This service has its own terms and policies that you agree to when you choose their payment service, as well as agree to our terms of purchase. The data is stored in order to fulfill agreements between us and you as a customer.

Link to Klarna’s terms and conditions

The purchase is also stored in our business system. According to the Accounting Act, this must be stored for 7 years. What is stored is:

• First name and surname
• Invoice address (Address, postal code, city)
• Delivery address (Address, postal code, city)
• date
• Order number
• Items ordered and prices
• E-mail address
• Mobile phone number
• Order Confirmation & Delivery Confirmation

We send an order confirmation email to confirm when an order is placed. If you happen to fill in incorrect information, delivery address, invoice address or similar, we can easily correct this if you contact us directly.

Subcontractor

We send out our orders via our subcontracted printers. When an order is placed, delivery information is sent to this supplier. They save your first name, surname, delivery address, mobile number and email address.

How long will my personal data be stored?

Your personal data will be kept for as long as necessary to fulfill the purpose for which it was collected. Collected email addresses with consent are stored until unsubscribed or until consent is withdrawn via contact.

Cookies

We use cookies to give you as a user the best possible shopping experience. A cookie is a text file that is stored on your computer so that you as a customer can, for example, add a product to your shopping cart. If you do not want to use cookies, you can disable cookies in your browser settings.

We use Facebook Pixel on our website. These are cookies that enable Facebook to receive information about your visit to our site, petifyposters.se / petifyposters.com. Based on this information, the ads shown to you on Facebook, as well as on other pages linked to this platform, are personalized. According to the Facebook Privacy Policy, Facebook does not collect or use information that can be used to identify you as an individual.

We use this data to improve and further develop our website and to offer you relevant and customized marketing by analyzing the impact of our marketing. If you wish to avoid targeted Facebook ads, you have the option to do this by visiting Facebook’s cookie pages – Facebook Ad Preferences.

Examples of when we collect cookies are:

Storage of visits to the Petify Poster website in order to present more relevant marketing on Instagram, Facebook and Google.

Petify Posters AB uses Google services

We use Google’s Analytics and Adwords tools to make our ads more effective and analyze how users use petifyposters.se / petifyposters.com and how users found us.

Contact us for more information

We only keep personal data for as long as it is necessary to fulfill the purpose for which it was collected. If you want incomplete or incorrect data corrected or irrelevant data deleted, you can contact us. You can also subscribe or unsubscribe from our newsletter. You have the right to request information about the data we hold about you. To do this, send a written signed request to: info@petifyposters.se.

If you want to delete your account or if you have any other questions, please contact us at info@petifyposters.se.

Security and Protection of Personal Data

We process your personal data with the highest possible security measures to protect it against unauthorized access, loss, misuse or alteration. We use encryption technology, secure servers and other safeguards to ensure that your personal data is processed safely and securely.

Sharing of Personal Data with Third Parties

We do not share, sell or rent your personal data to third parties for marketing purposes. However, your data may be shared with selected partners and service providers who need access to it to perform services for us, such as payment processors and subcontractors. These parties are obliged to maintain the confidentiality and security of your personal data.

Changes to the Privacy Policy

We reserve the right to update and amend this Privacy Policy from time to time. Any changes will be published on our website with a clear indication of the date of change. Last update: 2026-02-17.